Services

Brand Identity

Shape Your Brand & Make a Lasting Impression

Every strong business starts with a clear identity. Brand Identity Creation is the process of defining your look, feel, and voice so you’re instantly recognisable and remembered.

We dive into your vision, values, and audience before any design work begins, ensuring that logos, colours, and messaging all connect with the people who matter. By the end, you’ll have a complete toolkit to present your business with confidence and consistency across every touchpoint.

A strong Brand Identity eliminates guesswork and amplifies your brand’s impact by answering “Who are we, who is it for, why will they care, and how do we show it?” providing clarity on how your brand looks, speaks, and behaves across all touchpoints.

Why It Matters 

Skipping or using stock logos for the branding phase might seem like a shortcut, but it often results in a business that fails to stand out. A well-defined brand identity offers several crucial benefits:


Stand Out & Be Remembered

In crowded markets, you have seconds to make an impression. A distinctive brand identity helps you cut through the noise so customers immediately recognise you on the shelf or in their feed. 


Build Trust & Credibility

A polished, consistent identity signals professionalism, inspires confidence from day one, and builds loyalty. Around 90% of consumers buy from trusted brands, and many are willing to pay a premium for the assurance that trust provides.


Consistency = Impact

When your logo, colours, and tone are consistent across every channel, customers get a seamless experience that builds trust, strengthens recognition, and drives efficiency. Consistent branding can even boost revenue by up to 23%.


Emotional Connection & Loyalty

Great brands aren’t just seen, they’re felt. A strong identity conveys your story and values instantly, sparking the right emotions with your audience. Over time, this connection builds trust, and your customers feel like they know what you stand for and want to be a part of it.  Turning one-time buyers into loyal advocates.


Internal Clarity & Pride

A defined brand identity guides your team. By clearly articulating what your company stands for and how it presents itself, everyone shares the same vision of “this is us.” It simplifies decisions, keeps work aligned, and builds pride in representing an authentic brand.

Our Brand Process

We tailor each branding project to your needs, but our process follows a proven framework.

It’s a mix of workshops, research, creative design and iteration – all done in close collaboration with you (we keep you involved at every step because it leads to the best results). Here’s how a typical Brand Identity creation engagement works:


Step One

Kickoff & Brand Discovery

We kick off with stakeholder workshops and interviews with your team to define vision, values, goals, and customers, creating a shared understanding of what your brand should achieve.


Step Two

Market & Audience Research

​​Through competitor analysis and audience insights to uncover opportunities, validate assumptions, and ensure your brand is designed to resonate and stand out.


Step Three

Brand Strategy & Positioning

Distil your unique value, brand personality, and core messaging into a clear positioning that defines how you’ll be known and why customers should care. This blueprint of your brand’s DNA ensures visuals and voice align with who you are and where you’re headed.


Step Four

Visual Identity Design

Translate strategy into visuals from logo and colours to typography and iconography, refined through feedback to create a cohesive, timeless identity.


Step Five

Guidelines & Asset Delivery

Deliver practical brand guidelines, logo files, fonts, and starter templates, ensuring consistency and smooth rollout across every channel and campaign.


Steph Six

Continuous Collaboration & Feedback

We keep you closely involved at every step, sharing work in progress, inviting feedback, and refining through collaboration. This hands-on approach ensures the final identity reflects your vision, earns team buy-in, and makes adoption seamless. By the end, your team will have shaped the brand together and know exactly how to use it, leaving you with an identity everyone is proud to champion.

Case Studies

Jack & Abel
Jack & Abel came to us with a vision: to create an exceptional online store that set itself apart by offering only the finest, ethically sourced items for the home. Driven by a commitment to sustainability and quality, Jack & Abel champions craftspeople who share their ethos of enhancing homes without compromising the environment. Their mission is to create a community of like-minded individuals who value beauty, sustainability, and ethical practices.
View case study
Cotswold Veg Box
Jack & Abel came to us with a vision: to create an exceptional online store that set itself apart by offering only the finest, ethically sourced items for the home. Driven by a commitment to sustainability and quality, Jack & Abel champions craftspeople who share their ethos of enhancing homes without compromising the environment. Their mission is to create a community of like-minded individuals who value beauty, sustainability, and ethical practices.
View case study

Tailored for Startups and Enterprises

Brand Identity isn’t one-size-fits-all. We adapt the process to match your brand goals and identity. 

For startups, the focus is speed and impact. We focus on the essentials. A clear logo, flexible visual system, and lean guidelines to give you a professional, investor-ready presence quickly. Identities are built to scale with you, so you look established from day one without wasted time or complexity.

For enterprises, the focus is on alignment and consistency. We engage stakeholders, refine brand architecture, and deliver governance-ready guidelines with detailed assets and templates. The result is a robust identity system that minimises risk, supports sub-brands, and ensures your brand is implemented seamlessly across teams, regions, and channels.

What You Get

At the end of our branding process, you’ll have an invaluable set of brand assets and guidelines that set the foundation for all your marketing and design moving forward. 


Brand Strategy & Positioning 

A clear articulation of your brand’s core identity, including your mission, values, target audience, and USP. 


Logo Suite & Icons 

A professional, custom-designed logo (or logos) delivered in various formats. You’ll receive the primary logo, as well as variant versions for different uses.


Colour Palette & Typography 

A defined set of brand colours and fonts, complete with exact codes (HEX, RGB, CMYK) and usage rules. Typography guidelines cover headings, body, and accent styles to ensure consistency everywhere.


Brand Guidelines Document 

A practical guide that unifies your brand. It defines how to use (and not use) your elements - covering logo rules, colour proportions, typography, imagery, and tone of voice.


Tone of Voice Document

Your tone of voice defines how your brand speaks and connects. We’ll shape it to reflect your personality, values, and ambition, so every message feels consistent, human, and purposeful. It becomes the thread that builds trust and recognition across every channel.


Asset Pack & Templates 

All the final asset files are handed over to you for safekeeping. This includes logo files (in EPS, SVG, PNG, etc.), font files or licenses, and any custom graphics or iconography developed. Additionally, we often include a few ready-to-use templates to help you hit the ground running with the new identity. 


Together, these deliverables give you a complete toolkit for presenting your brand with clarity and consistency. From logo files to a practical playbook, you’ll have everything needed to bridge strategy and execution, ensuring your brand is compelling across every channel. Depending on your needs, additional deliverables can be included, but these form the core foundation for success.

Ready to Build a Brand that Lasts?

A strong identity is the smartest investment you can make. It shapes how people see you, builds trust from day one, and ensures your brand is consistent everywhere it appears. Skipping it is like launching without a name; you’ll struggle to stand out or be remembered.

Let’s talk about how brand identity can shape your business. Book a virtual coffee or an in-person catch-up, and we’ll show you how to create a brand that connects and endures.

Let's discuss your project

FAQs

1. Why do I need a brand identity if I already have a logo?

A brand is the emotion someone feels when they interact with your company, it's so much more than a logo. Without a clear identity, colours, fonts, tone of voice, and guidelines, your brand risks looking inconsistent and forgettable. A full identity ensures every touchpoint tells the same story, making you more recognisable and trusted.

2. How long does the brand identity process take?

It depends on the scope of work. A lean startup brand package may take 3-4 weeks, while a full enterprise rebrand with workshops and multiple stakeholder reviews can take 6-10+ weeks. We’ll scope this clearly at the start so you know exactly what to expect.

3. What deliverables will I get at the end?

You’ll receive a complete toolkit that typically includes brand strategy and positioning, a logo suite, colour palette, typography, brand guidelines, tone of voice document and an asset pack. Depending on your needs, we can also provide templates for business cards, social media, or pitch decks.

4. Can the process be customised for my business?

Yes. Startups often need speed and agility, so we focus on essentials to launch fast. Enterprises usually require more detailed guidelines, stakeholder involvement, and brand architecture planning. We adapt the process to fit your context and goals.

5. What happens after the brand identity is created?

You can roll out the identity immediately across your website, social media, and marketing materials. If you need support with activation, such as applying the identity to campaigns, websites, or product design, we can help with that too.

6. How will this investment pay off?

A strong brand identity increases recognition, builds trust, and sets you apart from competitors. Consistent branding has been shown to directly boost revenue, and it also makes marketing more efficient because you’re working from a clear foundation rather than reinventing the wheel each time.