Services

Gamification

Where strategy meets play to fuel lasting engagement.

Gamification transforms everyday interactions into engaging, memorable experiences. We design and deliver gamified solutions that boost adoption, motivate learning, and lift conversions across customer journeys.

From immersive WebGL-powered experiences that captivate users in 3D, to gamified learning platforms that increase knowledge retention, to e-commerce games that keep customers coming back, every feature is intentional. You will have experiences that fit your brand, drive measurable outcomes, and keep people playing for longer.

Gamification makes growth feel like play. It makes your brand interactive, keeps people engaged, and encourages learning or buying. Answers the key questions: What behaviours are we trying to encourage? Who is it for? Why will they keep playing? How do we design it to deliver measurable results?

Why It Matters 

Gamification aligns with how people are wired to learn, compete, and be rewarded. Done right, it drives measurable lifts in engagement, conversions, and loyalty.


Interactive WebGL Experiences
Rich, browser-based 3D worlds and branded mini-games that tell stories and capture attention instantly.


Gamified Learning
Onboarding, training, and education that stick, powered by challenges, progress dashboards, and instant feedback.


E-commerce Conversion
Spin-to-win discounts, loyalty challenges, and interactive campaigns that turn browsers into buyers.


Data & Insights
Gamified campaigns not only engage - they also capture enhanced data and track performance in real time.


Tailored to Brand
Every mechanic, reward, and design element is crafted to feel authentic to your identity and audience.

Immersive Realities


Take engagement beyond the screen with AR & VR Experiences

Gamification doesn’t have to live inside a browser. Augmented and virtual reality open the door to experiences that feel physical, memorable, and deeply immersive. Imagine onboarding sessions that take place inside a virtual product lab, training scenarios built as interactive worlds, or campaigns that blend digital rewards with the real environment through AR.

We design AR and VR experiences that bring your brand story to life and make interaction unforgettable. Whether it’s an enterprise-grade VR training platform or an AR-powered loyalty campaign, every element is crafted to align with user psychology and your business goals. It’s a way to connect with audiences that goes beyond clicks and screens - and keeps them coming back for more.

Our Gamification Process

We follow a collaborative, structured process that combines behavioural science, design, and technology to deliver effective gamified solutions.


Step One

Strategy & Alignment
Workshops turn business goals into clear gamification strategies. We define success metrics, user motivations, and brand fit.


Step Two

Experience Architecture
We select the right mechanics, points, levels, leaderboards, AR/VR, or WebGL - and map the user journey for engagement.


Step Three

UX, UI & Story Design
We craft visuals, narratives, and interfaces that make play intuitive and rewarding, while staying on-brand. Animated, interactive story-telling where it enhances.


Step Four

Build & Integrations
Front-end, back-end, and third-party tools are wired together, from CRMs and loyalty systems to analytics platforms.


Step Five

Quality & Testing
We run behavioural tests, accessibility checks, and performance audits to ensure experiences work flawlessly.


Step Six

Launch & Training
We deploy securely, train your team, and provide playbooks and dashboards for ongoing management.


Step Seven

Operate & Improve
Post-launch, we track engagement, conversions, and retention, iterating with data to continuously optimise outcomes.

Case Studies

Toaster
"Toaster is a creative agency that specialises in helping brands make meaningful connections with their audiences. With a stellar track record and an impressive client list that includes Samsung, Google, and YouTube, Toaster is known for its innovative campaigns and user-first approach. When Toaster wanted to do something unique and impactful for their Christmas campaign, they reached out to Untapped. Their idea: Toaster Island, a digital space where clients could plant a tree on a 3D-rendered island and receive a digital token in return. For every tree planted, a real one would be planted in Scotland through their partnership with Trees for Life, reinforcing their commitment to sustainability."
View case study
The Wayback
"Toaster is a creative agency that specialises in helping brands make meaningful connections with their audiences. With a stellar track record and an impressive client list that includes Samsung, Google, and YouTube, Toaster is known for its innovative campaigns and user-first approach. When Toaster wanted to do something unique and impactful for their Christmas campaign, they reached out to Untapped. Their idea: Toaster Island, a digital space where clients could plant a tree on a 3D-rendered island and receive a digital token in return. For every tree planted, a real one would be planted in Scotland through their partnership with Trees for Life, reinforcing their commitment to sustainability."
View case study

Tailored for Startups and Enterprises

Gamification shouldn’t be the same for every campaign. We design experiences around your audience, goals, and context.

For startups, the focus is on quick wins, virality, and adoption. Launch lightweight gamified campaigns to grow engagement and validate ideas fast.

For enterprises, the focus is on scale, governance, and integration. Implement gamified systems that support compliance, multi-role user bases, and deep integration with CRMs or LMS platforms.

What You Get

At the end, you’ll have gamification solutions tailored to your brand and objectives, built to engage your audience and drive measurable results.


A Complete Gamified Experience
Designed, developed, and deployed end-to-end, with mechanics aligned to user psychology and business goals.


Branded front-end Experiences

Interactive interfaces, from WebGL mini-games to gamified dashboards, styled to your brand and optimised for engagement.


Reliable back-end Systems
Points, badges, leaderboards, challenges, progress dashboards, and instant rewards, configured to your context.


Gamification Mechanics Toolkit

Easy-to-use tools let you add, edit, or remove content without coding. We provide training so your team can confidently manage updates.


Behavioural Analytics & Observability

Dashboards that track engagement, completion rates, conversions, and ROI, giving you clear feedback loops.


Security and Compliance Baseline

User data handled with least-privilege access, monitoring, and compliance-ready documentation.


Iterative Roadmap & Estimates

A phased plan with success metrics, risks, and timelines that give stakeholders visibility and control.


Learning Assets & Playbooks

Documentation and guides explaining game mechanics, user flows, and performance tracking for your team.


Handover & Training
Live walkthroughs and Q&A so your team can own, operate, and extend gamification confidently.


Post-launch options
Flexible optimisation sprints or support packages to refine engagement and keep results improving without lock-in.


Together, these deliverables give you a complete operating toolkit to plan, launch, and manage gamification with confidence. From immersive WebGL brand experiences to gamified learning modules and e-commerce loyalty campaigns, you’ll have everything needed to bridge strategy and execution.

Ready to Play for Growth?

Gamification turns customers into fans and learners into champions. It’s more than a novelty, it’s a proven way to drive retention, adoption, and conversion.

Let’s talk about how a tailored gamification strategy can power your brand’s growth. Book a virtual coffee or a quick intro call, and we’ll map out how play can deliver measurable results for you.

Let's discuss your project

FAQs

1. What kinds of gamification do you build?

Everything from e-commerce games and loyalty programs to gamified learning platforms, interactive WebGL experiences, and branded campaigns. We have also built custom VR (Virtual Reality) and AR (Artificial Reality) experiences.

2. Will gamification really improve results?

Yes. When aligned with user psychology, gamification increases engagement, retention, and conversions, whether in training or customer journeys.

3. How long does a project take?

Lightweight e-commerce games can launch in 4-6 weeks. Larger training systems or WebGL experiences typically run 8-16+ weeks.

4. Can you integrate with our existing tools?

Yes. We connect to CRMs, LMS platforms, ERPs, loyalty systems, and analytics tools to make gamification part of your workflow.

5. Who owns the experience and data?

You do. We hand over full code, documentation, and analytics access so you control everything.

6. What happens after launch?

We provide training, dashboards, and ongoing optimisation sprints if desired. You’ll have the data to track ROI and iterate over time.