Services

QA & Testing

Quality Assurance that builds trust, prevents downtime, and powers confident releases.

Your QA and Testing should drive confidence, not delays.We provide full-spectrum Quality Assurance and Testing services that keep your software reliable, secure, and ready to scale. From manual testing to test automation, performance engineering to security audits, every service is designed to reduce risk, accelerate releases, and deliver flawless experiences.

We ensure you know what’s working, where the risks are, and how to launch with confidence. You get a partner who integrates seamlessly with your team, builds a strategy that fits your roadmap, and leaves you with processes, tools, and results you can trust.

Why It Matters 

High-quality software builds trust with your users, prevents costly downtime, and ensures your business can move and grow at speed.


Confidence in Every Release

Reduce production defects and release on schedule.


Scalable QA

Adapt your testing approach as your product and team grow.


End-to-End Coverage

Functional, performance, security, and accessibility testing all in one place.


Automation for Speed

Faster cycles without compromising quality.


Risk Reduction

Spot vulnerabilities before they impact customers.


Actionable Insights
Dashboards and reports that guide smarter decisions.

Our QA Process

A proven, collaborative approach to QA. We follow a clear, step-by-step process that aligns with your goals, embeds testing early, and ensures measurable improvements across your development lifecycle.


Step One

Discovery & Risk Assessment
Workshops to define scope, risk areas, success metrics, and constraints. We turn objectives into clear QA strategies everyone can rally around.


Step Two

Discovery & Risk Assessment
Workshops to define scope, risk areas, success metrics, and constraints. We turn objectives into clear QA strategies everyone can rally around.


Step Three

Strategy & Tool Selection
We stay tool-agnostic. After assessing your needs and skills, we select the right mix of manual testing, automation frameworks, and environments that scale with you.


Step Four

Test Design
Mapping journeys, user stories, and acceptance criteria into test cases. From functional flows to edge cases, we design tests that reflect real-world use.


Step Five

Execution & Automation
Parallel streams of manual and automated testing across functional, regression, performance, security, and accessibility domains. Continuous integration pipelines keep quality checks live.


Step Six

Reporting & Insights
Defect tracking, dashboards, and release readiness reports give clear visibility. We surface the metrics that matter so you can act quickly.


Step Seven

Continuous Improvement
Shift-left testing, iterative optimisation, and integration with your DevOps ensure QA isn’t a one-off phase but a lasting advantage.

Case Studies

Stuff from the Loft
Stuff from the Loft is a consultancy built on decades of big-agency experience. Their model is flexible and lean, bringing in only the right talent for the job. They’ve worked across strategy, production, and education - and their philosophy is rooted in simplicity: speak to humans in a way that matters. They needed a website that carried that clarity online.
View case study
A Leading Health Tech
Stuff from the Loft is a consultancy built on decades of big-agency experience. Their model is flexible and lean, bringing in only the right talent for the job. They’ve worked across strategy, production, and education - and their philosophy is rooted in simplicity: speak to humans in a way that matters. They needed a website that carried that clarity online.
View case study

Tailored for Startups and Enterprises

Quality Assurance isn’t one-size-fits-all. We adapt the plan, scope, and tooling to your context so you get reliability without unnecessary overhead.

For startups, the focus is speed and validation. We keep QA lean but effective, quick functional testing to catch critical bugs, lightweight automation for repetitive checks, and scalable processes that won’t slow you down. You launch with confidence, protect your reputation from day one, and build foundations that grow with you.

For enterprises, the focus is on scale and governance. We deliver robust QA frameworks, role-based environments, and audit-ready evidence to meet compliance and security requirements. From high-volume performance testing to enterprise-wide automation, we provide the coverage, documentation, and predictability that complex organisations demand.

What You Get

At the end of our engagement, you’ll have a QA and Testing function that is embedded in your workflow, measurable in outcomes, and fully scalable.


End-to-End Test Coverage

Functional, regression, integration, performance, and security testing aligned to your product roadmap.


Automated Test Frameworks

Reliable, reusable scripts built with tools like Cypress, Selenium, or Playwright, integrated into CI/CD pipelines.


Performance & Load Reports

Stress tests with dashboards showing scalability, throughput, and bottlenecks under real-world conditions.


Security & Compliance Evidence

ISO accreditations, accessibility audits, and GDPR-ready test results for internal and external reviews.


QA Dashboards & Analytics

Real-time visibility into defect rates, test coverage, and release readiness to guide decisions.


Release Confidence Metrics

Clear reports showing whether builds are ready for deployment, reducing risk at go-live.


Documentation & Playbooks

Test plans, processes, and runbooks for internal teams to continue QA with clarity.


Training & Handover

Walkthroughs, Q&A sessions, and admin guides so your developers and product teams can extend QA practices confidently.


Post-launch Options

Ongoing test support, regression automation sprints, and monitoring to ensure quality evolve with your product.


Together, these deliverables give you a complete toolkit to embed quality into your software lifecycle. From automated frameworks and compliance-ready reports to dashboards and training, you’ll have everything needed to release at speed and with confidence. We can extend the scope to fit your business needs, but this set forms the core foundation for lasting quality assurance.

Ready to Release with Confidence?

Software without reliable QA is a gamble. We help you launch with speed and certainty by embedding testing across your product lifecycle.

Let’s talk about how Untapped ensures your software performs flawlessly, scales smoothly, and delights users. Book a virtual coffee or in-person catch-up, and we’ll map the clearest path to release success.

Let's discuss your project

FAQs

1. Do we need QA if developers already test their code?

Yes. Developers check their own work, but independent QA catches edge cases and usability issues that slip through.

2. What tools and frameworks do you use?

We’re tool-agnostic, using Selenium, Cypress, Playwright, JMeter, Postman, and others depending on your needs.

3. How long does it take to set up automation?

Basic frameworks can be in place within 2-4 weeks, with coverage expanding iteratively. On Untapped software projects this is done with Test-Driven Development practices so is part of the core development life-cycle.

4. Can you test in our staging or production environments?

Yes. We adapt to your environments and ensure safe, isolated testing with rollback plans.

5. Do you handle security and compliance testing?

Yes. From ISO accreditations to accessibility audits and GDPR considerations, we provide both proactive and audit-ready testing.

6. What happens after testing is complete?

You’ll have dashboards, reports, and training. We can continue with optimisation sprints or hand over fully to your internal team.