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Clinitouch

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Revolutionising Remote Patient Monitoring Globally

Who

Clinitouch is a cutting-edge mobile app developed for Spirit Health, designed to provide an efficient and intelligent remote patient monitoring system. The platform connects patients with healthcare professionals, enabling real-time health monitoring from anywhere in the world. Built to deliver high-quality care outside traditional settings, Clinitouch frees up vital healthcare resources while ensuring patients receive top-tier care in their own homes. Initially created for the NHS, the app’s success has driven its expansion across the UK and internationally, now in use in Europe, Africa, Asia, Australia, New Zealand, the Middle East, and the Caribbean. Its widespread adoption demonstrates its ability to meet diverse healthcare needs worldwide.

What

Spirit Health engaged us to get the Clinitouch project back on track after it fell three months behind schedule. Our role spanned Mobile App Development, Backend Integration, and Technical Leadership, ensuring the app’s successful launch by the target date of October 2022. We continued to enhance the platform until May 2023. Our responsibilities included designing a flexible UI/UX component kit, developing the Mobile App, and creating the Clinician Dashboard—a bespoke admin portal allowing healthcare professionals to manage in-app content such as question sets. These features added significant flexibility and functionality to the platform, enabling Spirit Health to scale their services and improve patient care.

The project included:

Mobile app and dashboard delivered to support global remote patient monitoring.
Implemented robust CI/CD pipelines for seamless and secure deployments.
Achieved measurable healthcare improvements, including reduced hospital admissions.
Smooth handover to Spirit Health’s in-house development team.

How

Our involvement began with improving the existing codebase, introducing Agile Project Management best practices, and embedding Mobile App and Backend Specialists into Spirit Health’s team. We overcame challenges such as integrating multiple technologies, managing legacy systems that couldn’t be upgraded, and incorporating various Bluetooth devices into the app. We implemented a robust CI/CD pipeline to ensure seamless code deployment across development, staging, and live environments. Automated tests vetted all code before deployment, ensuring stability and reliability at every stage. This allowed for smooth testing, troubleshooting, and rollout without disrupting live operations.
The mobile app was designed to meet stringent healthcare regulations while delivering an intuitive user experience. Features such as quizzes, question sets, and patient monitoring tools were complemented by the ability to function seamlessly with limited internet connectivity. By the end of the project, we had successfully transitioned the Clinitouch platform to Spirit Health’s newly built in-house development team. Comprehensive documentation, clean code, and training ensured a smooth handover, empowering their team to maintain and evolve the platform independently.

The Impact

Clinitouch achieved over 5,000 downloads, demonstrating its growing reach and adoption.
The app delivered a 484% return on investment for the healthcare system.
It drove a 67.5% reduction in unscheduled COPD hospital admissions, improving patient care.
Clinitouch reduced the average hospital stay for COVID-19 patients by 40.3%, freeing up critical resources.
The platform’s success solidified Spirit Health’s position as a leader in remote patient monitoring and strengthening a continued partnership with us for future projects.
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Here’s what they had to say

I've had the pleasure of working with Will & Untapped on a number of occasions, most recently at Spirit Health Care where a full overhaul of an existing system was needed. Will always takes the time to ensure that the technical requirements of the project and acceptance criteria are fully understood before embarking on any work, and he provides clear communication throughout the lifecycle of the project. The results of such an approach speak for themselves and I would be happy to recommend Untapped to anyone looking for a new solution or technical consultancy.
This collaboration demonstrates how innovative technology, Agile processes, and strategic partnerships can revolutionise patient care. Clinitouch not only meets the evolving demands of the healthcare industry but sets a benchmark for remote patient monitoring solutions globally.

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